Privacy Policy

Privacy Policy

General Information

The protection of your personal data is very important to us. In this privacy policy, we inform you in detail about how we collect, process, and use your personal data when you visit and use our online store.

Responsible Entity

The responsible entity for the processing of your personal data is:
Stalvia
Email Address: service.stalvia@outlook.com

For inquiries regarding this privacy policy or any related concerns, please contact us via the email address provided above.

Collection and Storage of Personal Data

When you visit our website, the following information is automatically collected and stored in server log files, which your browser transmits to our server:

  • IP Address: The IP address of the requesting device

  • Access Date and Time: The date and time of access

  • Accessed File Name and URL: The name and URL of the requested file

  • Referring Website: The website from which the access was made (referring URL)

  • Browser Information: Browser, OS, and Internet provider details

We use this data for:

  • Ensuring a smooth connection to the website

  • Ensuring convenient website use

  • System security and stability

  • Administrative and analytical purposes

Use of Your Data for Order Processing

When you place an order in our online shop, we collect and use your personal data only to the extent necessary for fulfilling and processing your order, as well as for handling your inquiries.

Your data will be shared with:

  • Shipping Providers: To deliver your order

  • Payment Providers: To process your payment securely

Data Processing for Advertising

Your email address will only be used for promotional purposes (e.g., newsletters) if you have explicitly given your consent. You can revoke your consent at any time without incurring any costs beyond standard data transmission rates. Every promotional email contains an unsubscribe link.

Cookies

Our website uses cookies — small text files stored on your device — to improve your user experience. Cookies help us:

  • Improve performance and usability

  • Customize content to your preferences

  • Analyze visitor behavior to optimize our services

You can disable cookies in your browser settings. Disabling cookies may affect functionality.

Your Rights (GDPR)

You have the following rights:

  • Right to Access (Art. 15 GDPR)

  • Right to Rectification (Art. 16 GDPR)

  • Right to Erasure (Art. 17 GDPR)

  • Right to Restriction of Processing (Art. 18 GDPR)

  • Right to Data Portability (Art. 20 GDPR)

  • Right to Object (Art. 21 GDPR)

  • Right to Withdraw Consent (Art. 7 GDPR)

  • Right to Lodge a Complaint (Art. 77 GDPR)

Data Security

We use secure technologies like 256-bit SSL encryption to protect your personal data during transmission.

Use of an E-Commerce Platform

Our shop is hosted on Shopify, which securely stores your data and protects it with advanced security technologies.

Compliance with U.S. Laws

For U.S. customers, we comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA). You have the right to:

  • Know what personal data is collected

  • Request deletion of your data

  • Opt-out of the sale of your data

To exercise these rights, email us at service.stalvia@outlook.com.

Updates and Changes

This privacy policy is current as of December 2024. Updates may be made to reflect changes in our services or legal requirements. The latest version will always be available at www.stalvia.com.

If you have any further questions, please contact us at service.stalvia@outlook.com.